Accessibility Statement

We believe that everyone should be able to shop online with ease, and we are committed to providing a website that is accessible to the widest possible audience, regardless of ability, device, or assistive technology used. Accessibility is an ongoing effort, and we work continuously to identify and address barriers that may prevent any customer from fully using our store.

Our Commitment

We strive to ensure that our website is usable by people with a wide range of abilities, including those who rely on screen readers, keyboard navigation, voice recognition software, or other assistive technologies. Accessibility is treated as an integral part of how we design, build, and maintain our online store, rather than an afterthought.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. Conformance with these guidelines helps ensure that our content is perceivable, operable, understandable, and robust for all visitors. We recognize that achieving and maintaining full conformance is an ongoing process, and we continually work to raise the level of accessibility across our website.

Accessibility Measures We Take

To support an accessible shopping experience, we have implemented a number of measures throughout our website, including:

  • Meaningful alternative text for images — so that visitors using screen readers can understand the content and purpose of visual elements.
  • Sufficient colour contrast and scalable text — to make text easier to read for visitors with low vision or visual impairments, and to support browser and device text-resizing features.
  • Keyboard operability — allowing visitors who cannot use a mouse or touchscreen to navigate the site, browse products, and complete a purchase using a keyboard or other input device.
  • Clear structure and plain language — using logical headings, consistent navigation, and straightforward wording so that content is easier to understand for all visitors, including those using assistive technology.

Ongoing Improvement

Accessibility is not a one-time project but an ongoing commitment. As we update our website, add new features, or introduce new content, we review these changes with accessibility in mind and continue working to identify areas where we can improve. We welcome feedback from our customers, as it helps us prioritize the improvements that matter most.

Reporting Accessibility Issues

If you encounter any barriers while using our website, or if you need assistance accessing content in an alternative format, please let us know. We take accessibility feedback seriously and will work to address reported issues as promptly as possible. You can reach us using the contact details below:

When contacting us about an accessibility issue, please include the web page or feature you were trying to access and a description of the difficulty you encountered, so that we can better understand and resolve the issue.